FAQ

If your question is not answered here, feel free to reach out to me!

Frequently Asked Questions

How do I purchase from you?

My ears are sold multiple ways, only on two websites. My Instagram, and this website ONLY.

My pieces go up for auction, or flat sale. Flat sale pieces will be in the "available now" section.

Auctioned creations, usually ear+tail sets, are posted via my instagram and there are two kinds. Each auction, I will take the highest offer in $USD, shipping excluded.

Public Auction- via Instagram Post. Interested buyers may comment below the Auction post and submit their bid by tagging the previous bidder. Please abide all rules in the post. I accept private bids via DM if you wish to keep your identity a secret.

Silent Auction- Usually a 24hr story post. The highest amount is

Please be cautious when adopting ears from the second-hand market. I have no control over other people selling my creations!

Do you use real fur?

I will only use high quality faux fur fabric for my creations.

How much are customs?

Sadly, I can't give you an exact price for what you're wanting. Accessories, tails, size, and complexity can raise the price. Prices depend on what you are looking for. The average, ears-only commission starts at ~$65.

How can I get a custom pair?

I have limited slots of Kemonomissions. (my term for a kemonomimi commission!) Click here to access my customs form!

What's your release schedule?

I preview ears on my insta story when they are ready to be released, which will also include the time and date details of when they will appear on my website.

Can I buy ears before they release?

If you're looking to purchase ears that I have shown off in my posts before I release them on my website, sadly the answer is no. I want everyone who is interested in purchasing ears to have a fair chance!

Why is your store sold out?

My collections tend to sell out, especially canine pairs! Normally, I only make one pair of ears instead of duplicates. If you're looking for my next batch of ears, please check out my Instagram.

What's your return policy?

Due to the nature of these headpieces, I do not accept returns.

How can I get a FREE pair?

There are 3 ways to get free ears, or heavily discounted ears.

1. Become a promoter with Cherublush!

2. Enter raffles. Raffles happen semi-frequently, for ears that have flaws. These flawed ears would end up in the trash, as they are not quality to post here on my website. I choose to give them a loving home instead!

3. Milestone Giveaways. Giveaways are completely free, unlike the previous two options where a discount might be given instead. I offer free customs, ears, even sets when I reach a milestone on my social medias.

Do you need promoters?

I am very selective with promoters. You must have a very good following, as well as a good reach, for me to give free or discounted ears to you!

How do I store/take care of Cherublush products?

I'll be making a page dedicated to ear care. Stay tuned!