FAQ

If your question is not answered here, feel free to reach out to me!

Frequently Asked Questions

How do I purchase from you?

My ears are sold multiple ways, only on two websites. My Instagram, and this website ONLY.

My pieces go up for auction, or flat sale. Flat sale pieces will be in the "available now" section.

Auctioned creations, usually ear+tail sets, are posted via my instagram and there are two kinds. Each auction, I will take the highest offer in $USD, shipping excluded.

Public Auction- via Instagram Post. Interested buyers may comment below the Auction post and submit their bid by tagging the previous bidder. Please abide all rules in the post. I accept private bids via DM if you wish to keep your identity a secret.

Silent Auction- Usually a 24hr story post. The highest amount is

Please be cautious when adopting ears from the second-hand market. I have no control over other people selling my creations!

Do you use real fur?

I will only use high quality faux fur fabric for my creations sold in Available Now/Made to Order. Occassionally, I will pair ears with real & ethical fox tails, called Fauna Sets.

Always read the description. Not all faux fur is made the same, some I may consider lower quality than others due to my personal preference and experience as an artesian.

How much are customs?

Sadly, I can't give you an exact price for what you're wanting. Accessories, tails, size, and complexity can raise the price. Prices depend on what you are looking for. The average, ears-only commission starts at ~$65.

How can I get a custom pair?

I have limited slots of Kemonomissions. (my term for a kemonomimi commission!) Click here to access my customs form!

What's your release schedule?

I preview ears on my insta story when they are ready to be released, which will also include the time and date details of when they will appear on my website.

Can I buy ears before they release?

If you're looking to purchase ears that I have shown off in my posts before I release them on my website, sadly the answer is no. I want everyone who is interested in purchasing ears to have a fair chance!

Why is your store sold out?

My collections tend to sell out, especially canine pairs! Normally, I only make one pair of ears instead of duplicates. If you're looking for my next batch of ears, please check out my Instagram.

What's your return policy?

Due to the nature of these headpieces, I do not accept returns.

How can I get a FREE pair?

There are 3 ways to get free ears, or heavily discounted ears.

1. Become a promoter with Cherublush!

2. Enter raffles. Raffles happen semi-frequently, for ears that have flaws. These flawed ears would end up in the trash, as they are not quality to post here on my website. I choose to give them a loving home instead!

3. Milestone Giveaways. Giveaways are completely free, unlike the previous two options where a discount might be given instead. I offer free customs, ears, even sets when I reach a milestone on my social medias.

Do you need promoters?

I am very selective with promoters. You must have a very good following, as well as a good reach, for me to give free or discounted ears to you!

How do I store/take care of Cherublush products?

I'll be making a page dedicated to ear care. Stay tuned!

Kemonomission FAQ

Can you remake this pair?

Yes, I can remake a pair for you. Depending on the complexity and materials used for the original pair, an exact replica may not be possible. This is a case-by-case basis.

How often will I receive updates?

Updates are given after the ears are fully constructed. I will go over with you & confirm the desired outlook of your ears. Updates are minimal until this step, which is why you can follow the Kemonomission Tracker website.
(A constructed pair = a pair ready for paint, attached to headband)

Do you send update pictures?

I only send update pictures once the ears are constructed and on the headband. They are considered constructed when they are shaved & ready for paint. Pictures beforehand would only consist of loose materials & fluffy faux fur, which I find redundant to send pictures of. (Imagine if I sent you a picture of foam and wire sitting on my work desk)

What is the Kemonomission Tracker?

A SEPERATE website from my storefront, where commissioners can track the status of their order. I recommend saving or bookmarking this page.

Do you have X available?

Available charms, fur, ribbon, etc. may change without prior notice. Taking photos of all my supplies would take too long, so you may request seeing what I have that matches the theme of your ears. in the case that I am out of stock in something you want, message me and I can order it for you.

I want to order my first commission from you. Do you have any tips?

  1. Read above bullet points and TOS to make sure you are aware of what to expect & my processes.
  2. I recommend providing pictures or sketches of your request. Even if you're not an artist and its not the prettiest sketch. anything helps!